From the Security Experts

November 08, 2012

911 Enable Introduces E911 Emergency Solution Capable of Supporting Microsoft Lync 2013

By SIP Trunking Report Contributor

911 Enable (News - Alert) recently announced the introduction of E911 emergency solutions that have been designed to support Microsoft Lync 2013. As soon as Microsoft announced that Lync 2013 has cleared release for manufacturing (RTM) status and also in light of its general availability by early next year, E911 Enable realized the need for an E911 emergency solution which could support it.

The award-winning 911 Enable will support the E911 functionality of Microsoft (News - Alert) Lync as well as the new E911 features introduced in Lync 2013 to help users address E911 regulations and secure employees from risks.

In a statement, Lev Deich, director of 911 Enable, said that, "Lync 2013 includes new E911 capabilities which reflect the ways that organizations are using their communications networks today. 911 Enable provides critical support for these innovations, and we're proud to offer the industry's first E911 solutions that support Lync 2013, including its enhanced features such as support for Lync clients accessed through Virtual Desktop Infrastructure (VDI). Organizations implementing or planning to implement Lync 2013 should feel comfortable knowing that we can support their E911 needs and keep their employees safe."

The main advantage delivered by 911 Enable to Lync 2013 will be the Emergency Routing Service (ERS), which essentially is an E911 SIP trunking service that supports emergency calls and provides caller-location information to Public Safety Answering Points (PSAPs) across the country. Additionally, 911 Enable provides two optional on-site appliances which include the Phone Discovery Manager (PDM) and the Emergency Gateway (News - Alert) (EGW) for organizations.

The PDM has been designed specifically for organizations that need Layer 2 discovery for softphones; a feature not currently supported by Lync ,while the EGW is a Microsoft Unified Communications (News - Alert) Open Interoperability Program (UCOIP)-based E911 ELIN Gateway which makes it easy for organizations to route 911 calls through the local exchange carrier.

The EGW can also serve as a Secondary Location Information Server (LIS) capable of centralizing E911 management for organizations that use Lync along with other voice platforms.

Edited by Brooke Neuman