March 02, 2011

Global Crossing's SIP Trunking Solution to Support Microsoft Technology Centers

By Anshu Shrivastava
TMCnet Contributor

IP solutions provider Global Crossing has been selected to provide its session initiated protocol (SIP) trunking solution to support Microsoft Technology Centers (MTCs) throughout the United States. 

To enterprise customers, MTCs demonstrate how their businesses can benefit from feature-rich unified communications (UC) services. They also provide a collaborative environment, offering access to innovative technologies and expertise that help businesses to envision, design and deploy UC solutions that meet their specific needs.

Company officials said that SIP Trunking is the “enabling technology” that network providers rely on to establish a broad range of UC tools, such as presence solutions. 

Global Crossing (News - Alert) has become an MTC Alliance Service Partner as a result of this affiliation.

And as a partner, the company is expected to provide SIP Trunking service and access for MTC facilities for customer engagements and voice over Internet protocol (VoIP) demos. In addition, the company also take advantage of Microsoft’s (News - Alert) on-site technical support for Lync Server 2010 demos for all enterprise customers who visit the MTCs.

"This is a great opportunity for Global Crossing to leverage SIP Trunking solutions to help businesses implement unified communications services connected to Microsoft Lync Server 2010,” said Neil Barua, managing director for North America at Global Crossing, adding that the company is one of the handful of companies qualified to provide these services to Microsoft.

Global Crossing is among a select group of companies worldwide that is qualified to provide SIP Trunking for Lync Server 2010, according to company officials.

“Partnering with Global Crossing has allowed the U.S. MTCs to showcase the flexibility of our Lync Server 2010 voice platform with SIP Trunking, enabling external collaboration and reducing third-party conferencing costs,” said Andrew Page, technical architect at the Chicago MTC.

Recently, Global Crossing introduced Global Crossing Communications as a Service, or CaaS, the first phase of its network-centric, cloud-based solution set.

Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.

Edited by Jennifer Russell