Arcstar Unified Communications Services. This plan enables Arcstar Global IP-VPN users to dial external lines for high-quality, low-rate voice communications worldwide.
Initially, the service is being offered to customers in Singapore. The company indicated that the service will gradually become available in other regions, and be available worldwide by March 2012. Moreover, under the plan, incoming calls from external lines will be covered, said company officials.
Since SIP Trunking Plan unifies voice and data communications over Arcstar Global IP-VPN, it’s expected to reduce total cost of ownership. Company officials said that operation and maintenance will also be simplified by this one-stop, end-to-end solution combining the necessary systems and hardware for voice and data, including network and devices – VoIP gateway.
At present, under the Extension Plan, Arcstar Unified Communications Services offer IP-based internal dialing among global offices, including within Japan. Company officials said that the newly expanded Arcstar Unified Communications Services will provide globally seamless unified voice, video, Web conferencing, voice messaging, presence and instant messaging for Arcstar Global IP-VPN. This will be backed by NTT Com’s extensive experience and expertise in networks, cloud computing and data centers.
Arcstar Unified Communications Services plans to add two additional plans this year to meet the growing market needs for low-cost worldwide internal/external VoIP services. These plans include Unified Communications as a Service (UCaaS) Plan in August and the Contact Center Plan for globally seamless SaaS call-center services in December.
Earlier this year in April, NTT Communications and the Vietnam Internet Network Information Center (VNNIC) announced an agreement to cooperate in providing Internet service providers (ISPs) and Internet content providers (ICPs) in Vietnam with global access via NTT Com's Tier-1 network.
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