Big news for those looking for session border controller (SBC) technology; already a major name in the industry, Acme Packet's (News - Alert) enterprise SBCs have just landed a new certification. Today, Acme Packet announced that it’s the first to be certified with both Verizon's session initiation protocol (SIP) trunking systems and Microsoft (News - Alert) Lync Server 2010.
Specifically, Acme Packets Net-Net Enterprise Session Director line of enterprise SBCs now works with the two major systems. It's part of a larger strategy to make SIP trunking both easier for companies to work with and faster to set up overall, and the payoff of such a strategy is readily apparent when the benefits of the certification show through.
Thanks to the combination of Acme Packet hardware and Verizon's (News - Alert) SBC solution, users have access to much greater management support, including such important factors as change management, design and engineering systems, and both implementation help and ongoing support. Acme Packet's hardware, meanwhile, allows for a swift resolution to issues involved in getting a multi-vendor strategy to work, like matters of security and reliability, as well as those operational issues commonly found in multi-vendor environments like codec incompatibilities.
Better yet, using the two in concert allows service providers to run both voice and video on the same IP backbone, which reduces the amount of capital required to set up a network. This allows for cost savings, which in turn can be translated into reduced fees for users, thanks to equipment consolidation and operations that require fewer man-hours to perform.
Additionally, Acme Packet's work with Microsoft Lync also provides some bonuses in terms of allowing both the multi-vendor capability for which Acme Packet is increasingly famous, while still allowing Microsoft Lync's voice capabilities to shine through.
Considering the results of a recent survey that ranked interoperability and security as top issues in the SBC marketplace, it's clear that the Acme Packet / Verizon move here was one that was well-timed and should likely be very effective in the long run. Buyers are looking for products that play well with others and allow for the best of all possible worlds to be put in play in their own operations.
Acme Packet's readiness to work with several major platforms should be the truest indication that it is ready to do just that. While the company was already well-regarded among SBC buyers, this latest move should only serve to cement that reputation.
Edited by Braden Becker