November 17, 2012

TMCnet SIP Trunking Week in Review

By Rory Lidstone
TMCnet Contributing Writer

Welcome to another week in review, bringing you a handful of the top stories from the week in the SIP trunking sector. Let's begin!

First up, Avaya's (News - Alert) IP Office phone system surpassed the 300,000 sales mark within the SMB market. Furthermore, Avaya has doubled sales revenue over the past two years, hitting a total of 10 million sales of IP Office.

“This has been a banner year for IP Office, and the customer response to our latest version has been immense,” said Mark Monday, vice president, Product Management Collaboration Platforms and Endpoints, Avaya.

Next, snom's VoIP endpoints are now interoperable with the Kerio Operator IP PBX Phone System. As such, snom endpoints can now be auto provisioned through Kerio Operator, allowing for quick and easy installation, along with no-hassle management directly from Kerio.

"snom is committed to interoperability with a large number of SIP-based platforms and is pleased to have successfully completed the testing process with Kerio Operator's premises-based and software solutions," said Dr. Michael Knieling (News - Alert), snom technology AG COO.

In other news, Frost & Sullivan recognized Windstream with the 2012 U.S. Competitive Strategy Leadership Award in Retail Carrier Ethernet Services and the 2012 North American Market Share Leadership Award in VoIP Access and SIP Trunking Services.

Frost & Sullivan evaluated Windstream (News - Alert) and its competitors based on each company's performance across a number of categories — ability to leverage competitive intelligence, execution of competitive strategy, impact on market share, competitive brand positioning, and impact on customer satisfaction and value. Windstream earned the highest marks across all categories and was the only company to score perfect 10s in multiple categories.

Inflow Communications was recognized with the ShoreTel (News - Alert) Outstanding Customer Achievement Award for third consecutive year. Inflow specializes in ShoreTel VoIP business phone systems with UC integration and other business communication technology.

Inflow's unique combination of technical knowledge, customer service training and support ultimately set it apart. The company also employs the most Tier-3 ShoreTel support engineers in its area, allowing for comprehensive follow up support.

Lastly, Cellcrypt (News - Alert) launched Cellcrypt Conferencing, its new secure conference calling product. This new solution is meant to dramatically reduce security risks compared to traditional conference calling services while also enabling end-to-end encrypted calling.

Cellcrypt Conferencing is aimed at government and enterprise customers who require a flexible, on-site, software-based product that also enables improved security on both ends of the line. According to Cellcrypt, this conferencing solution uses a three-step risk reduction process to ensure only authorized callers are able to enter a conference.

That wraps up this week in review. Be sure to check out the SIP Trunking Channel for more news in this sector.

Want to learn more about SIP Trunking and how to integrate it into your current UC strategy? Don’t miss the SIP Trunking- UC Seminarscollocated with ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.