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January 05, 2013

TMCnet SIP Trunking Week in Review

By Rory Lidstone
SIP Trunking Report Contributing Writer

Welcome to the first SIP trunking week in review of 2013, recapping some of the top stories in this sector from the week just past as reported by TMCnet.

First up, Ziggo Business, a provider of media and communications services, stated  that it intends to implement a SIP trunking system soon, replacing its current ISDN lines. As of now, little else has been revealed regarding this upgrade plan.

The company has also refreshed its Office Pro offering for larger companies. As such, while Office Basic and Office Plus will continue to feature an HFC connection, Office Pro will combine a fiber connection with ISDN 2 or ISDN 30.

Next, launched its new nationwide Mississippi point-to-point lines and metropolitan Mississippi business Internet services for manufacturing industries in the region. In all, the company now has MPLS, DSL, T1 and T3, and VoIP services available.

“Many Mississippians are inherently equipped with skills for their thriving manufacturing industries," said a marketing representative of SolveForce. "SolveForce is assisting these businesses to find reliable, efficient, and affordable communications solutions that are complementary to these skills."

In other news, Indosoft recently revealed an enhancement to Q-Suite 5.7, which extends the auto-provisioning competence of SIP phones to include Polycom and Linksys or Cisco IP phones. This auto-provisioning simplifies phone registration and administration, which particularly benefits large and distributed contact center implementations.

Furthermore, medium and large contact centers using Asterisk can now be implemented with the help of Q-Suite 5.7. This offers skills-based routing, complete-feature queue setup, over-flow administration and sophisticated call routing out of the box.

Meanwhile, a recent survey conducted by Vanson Bourne on behalf of Virgin Media Business found that 65 percent of 500 U.K. CIOs believe fixed network telephones "will disappear from everyday use within five years." This train of thought was largely prompted by the amount of employees that use their mobile phones even while sitting at their desks.

While hosted PBX services will typically be pitched as an alternative to premise-based telephony for mid-sized and some smaller businesses, very small companies usually lack the staff to oversee deployment of a PBX. As of now, though, mobile phones don't appear to present a clear threat to hosted PBX adoption.

Lastly, TECOM has chosen DSP Group's XciteR chipset to power its MOCET Communicator. The MOCET Communicator provides iPad users with a best-in-class audio and video experience, incorporating highly developed user-friendly IP phone features with the MOCET IP Commander app.

"We are pleased to partner with the DSP Group to develop and introduce our new line of IP phones and mobile device accessories, including the MOCET Communicator," said Marc Abrams, VP, Product and Business Development, MOCET. "We look forward to taking full advantage of the outstanding level of technology integration and performance offered by DSP Group's VoIP solutions."

That's all for this week in review. Be sure to check out the SIP Trunking Channel for more news in this sector.


Want to learn more about SIP Trunking and how to integrate it into your current UC strategy? Don’t miss the SIP Trunking- UC Seminars in South San Francisco on November 27, 2012.

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