Broadvox (News - Alert), a provider of managed business VoIP services, recently released Call Bursting as an add-on feature with its SIP trunking solutions.
Specializing in customized integrated managed VoIP communication and collaboration solutions to support SMB, enterprise and carrier customers, Broadvox has deployed a full-featured global VoIP network that is leveraged by telecommunications carriers, ASPs and ISPs besides several businesses.
Arnaud Gautier (News - Alert), EVP Product and Customer Experience at Broadvox, said, “Our robust SIP Trunking service provides unique features that improve system flexibility, control costs, and truly leverage our customer’s IP-PBX (News - Alert) investment.”
“We continue to work with our customers and partners to develop and deliver the most robust and flexible SIP Trunking service in the market, with options that make great business sense,” Gautier added.
Officials explained that call bursting is a SIP trunking feature in which customers can benefit from additional call sessions. These are more than what are purchased during peak calling times.
This feature is available as an option and can be added to any SIP trunking order. It is especially useful for businesses and organizations that experience sudden bursts of increased calling activity occasionally.
The call bursting add-on feature available for Broadvox SIP trunking is also adaptable to cu’tomers' needs and helps garner more new business opportunities.
Broadvox SIP trunking services provide many advantages including business continuity options, security configuration to prevent fraud, open policies on IP-PBX interoperability and network-based redundancy to make maximum availability possible.
A 30-day customer satisfaction guarantee and a SIP demonstrator program have been announced by Broadvox in addition to its call bursting solution. These will provide customers with the opportunity to validate their Broadvox SIP Trunking service for free.
Recently Broadvox announced plans to introduce cloud-delivered video services to SMBs and enterprises. The service will use plug-and-play desktop solutions from Polycom (News - Alert), a specialist in open standards-based unified communications and collaboration (UCC).
Broadvox solutions include SIP trunking, SIP origination and termination services, broadband and hosted voice and unified communications.
Edited by Rachel Ramsey