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October 07, 2013

Level 3 Debuts 'Voice Complete' Solution


By Raju Shanbhag SIP Trunking Report Contributor



Companies that manage voice networks are lately switching to SIP based networks, thanks to the advantages they have to offer. SIP-based networks allow companies to achieve greater efficiency at a lower cost.

Helping service providers to remove barriers in improving their services, Level 3 Communications has introduced Level 3 Voice Complete solution, a new SIP-based (session initiation protocol) platform. This new platform from the company allows users to safely connect more sites, the company has claimed.


Level 3's Voice Complete solution makes use of SIP technology. This provides a complete portfolio of enterprise voice capabilities and also offers significant savings to the users. It also provides various other attractive features such as built-in options for disaster recovery, emergency 911 and the ability to connect legacy TDM office sites.

The solution is equipped with a native PRI-handoff option which helps in receiving a SIP handoff directly to a TDM (time division multiplexing) private branch exchange (PBX). Customers can also save costs as they do not need to purchase additional equipment for this. The solution also simplifies the management of telephone numbers across mobile workforces.

Level 3 Voice Complete service has the ability to provide local IP connection to PBXs (both IP and legacy TDM using native PRI handoff). Hence, customers get all the enterprise voice services under one roof.

"Regardless of existing architecture, Level 3 is well positioned to enable customers to take advantage of the next-generation benefits of SIP," said Shaun Andrews, Level 3's senior vice president of Voice Services. "Level 3 Voice Complete helps enterprises capitalize on more efficient technology, improve reliability and ultimately reduce operational complexity so they can focus on the growth of their core business."

Recently, the company signed a multi-year agreement with the Tampa Bay Buccaneers. According to the agreement, the company will serve as the team's global business-to-business internet network service provider.




Edited by Ryan Sartor
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