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October 08, 2013

AudioCodes Introduces One Voice for Hosted Services


By Rory Lidstone SIP Trunking Report Contributing Writer



AudioCodes, a provider of solutions to help facilitate the transition to all-IP voice networks, has introduced a new program dubbed One Voice for Hosted Services that is meant to simplify and streamline the delivery of cloud-based services to business customers. Put simply, One Voice for Hosted Services encompasses AudioCodes’ full line of proven IP phones, gateways, SBCs and multi-service routers, as well as global service capabilities from installation to support and maintenance.


This program calls to mind the company’s One Voice for Microsoft Lync program, launched in January, which had a similar goal of simplifying and accelerating adoption of voice, but exclusively in Lync environments. The One Voice for Lync program very quickly proved to be a success, fathering over 70 partners within a month of its launch, so it’s no surprise to see AudioCodes follow up on it.

"The demand rate of Hosted PBX and SIP Trunking services is driven by the value it brings to business customers in cost savings and productivity, but is slowed by the complexity inherent in effectively delivering it to the customers' premises," said Shabtai Adlersberg, CEO of AudioCodes, in a statement. "One Voice addresses this exact challenge, by letting service providers focus on innovation, rather than connectivity and delivery of the services."

In particular, One Voice for Hosted Services allows service providers to seamlessly connect and treat customers — no matter what on-premise system they’re migrating from or what hosted system they’re migrating to. This is thanks to both AudioCodes’ broad portfolio of products and its voice expertise, which is key to the services half of the program.

For providers of cloud-based voice offerings, this will likely come as very good news. Indeed, BroadSoft president and CEO Michael Tessler stated that he views the One Voice for Hosted Services program specifically “as an accelerator for deployments of BroadCloud and BroadWorks.




Edited by Alisen Downey
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