From the SIP Trunking Experts

October 12, 2013

SIP Trunking Report Week in Review

By Rory Lidstone SIP Trunking Report Contributing Writer

This past week was a busy one in the SIP trunking space, filled largely with interoperability breakthroughs and partnerships. Here’s a look at some of the top stories.

First up, EtherSpeak’s SIP trunking solution was deemed interoperable with Zultys’ advanced IP PBXs. EtherSpeak’s SIP trunking solution offers businesses higher cost savings as well as increased operational efficiencies. Paired with a Zultys IP PBX, businesses can expect streamlined collaboration and communication, along with business-class functionality.

Next, AudioCodes introduced a new program called One Voice for Hosted Services designed to streamline and simplify the delivery of cloud-based services to business customers. In all, this new suite encompasses the company’s entire line of proven IP phones, gateways, SBCs and multi-voice routers, as well as global services capabilities supporting installation and ongoing maintenance. With One Voice, service providers can seamlessly connect and treat customers from any on-premise system to any hosted system.

Meanwhile, accounts receivable management company Penncro Associates upgraded to Noble Systems’ SIPhony platform, replacing older Noble contact center technology. The new system offers a unified software-based communications platform that can help reduce costs and eliminate inefficiencies. According to Penncro, SIPhony was the best choice as it offers tools to improve agent productivity, campaign management and quality assurance.

In other news, IntelePeer’s CoreCloud SIP trunking services were validated as interoperable for use with ShoreTel’s unified communications systems. As part of this, IntelePeer joined the ShoreTel Innovation Network, which aims to leverage ShoreTel’s open architecture to develop hardware, software and services that extend the capabilities of the company’s unified communications solution. For IntelePeer, this means providing its SIP trunking connections to ShoreTel channel partners, distributors and business customers.

Similarly, IPsmarx Technology this week joined Voxbone’s partner program in order to help the latter’s business customers build or extend their global presence by deploying international inbound SIP trunking services. This also means that the two companies can now work together to resolve technical issues for mutual customers, in addition to demonstrating combined use scenarios.

That’s all for this week, but be sure to check out the SIP Trunking Report for more news in this space.

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