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December 16, 2013

Allworx Introduces Android Support for Allworx Reach


By Joe Rizzo SIP Trunking Report Contributing Writer



Allworx is an award winning communications solution provider based out of Rochester, N.Y. The main goal of Allworx is to deliver a Voice over IP (VoIP) unified communications system to various industries, including but not limited to not-for-profit and government locations. Allworx Corp. is a wholly-owned subsidiary of Windstream Corporation. 


Allworx’ product, Allworx Reach, is designed to integrate seamlessly with new or existing Allworx products. A positive feature is that it requires no additional Allworx hardware. Wi-Fi and cellular data networks are both utilized for Allworx Reach access. This means that basically, users are connected anywhere that they can receive a signal.

Last week on Dec. 12, Allworx announced that support for Allworx Reach now reaches out to include Android devices. This means that now Allworx Reach combines effortless communications with complete mobility for Android and iOS devices. The product was originally released on the iOS platform but is now also available on the Android platform.

Allworx Reach allows employees to stay connected. It combines the inherent power of the user’s smartphone with the special features of the Allworx server. Using Reach, users can make and receive multiple calls at the same time from large, visual call windows.

Android users can now use their smartphones as if they were in the office. With a side-to-side swipe of their finger they can quickly change windows and have access to almost all of the Allworx functions. This includes seamless conferencing, transferring, parking or holding calls.

Another nice feature of Allworx Reach is that users can listen to voicemails in any order they choose. They can place calls using the Allworx system contacts list or their own local contacts. Inbound, outbound or missed calls are tracked through a comprehensive history. In addition, users can see the status of other Allworx handsets or other Reach users before calling.

Chris Hasenauer, vice president and general manager of Allworx, said "Extending the compatibility of Allworx Reach to accommodate the increasing popularity of the Android platform is an important phase in the development of the application. Reach has already been welcomed as a productivity-enhancer by Allworx customers, and Android users are looking forward to realizing the benefits of the application."

We are happy to announce that Allworx is a sponsor of TMC’s upcoming Cloud4SMB Expo. This expo will be held next year and run from January 28 through 31, 2014. Cloud4SMB Expo is the first event of its kind focused on the unique needs and challenges of small and medium businesses (SMBs) seeking to leverage the benefits of cloud computing solutions. If you want to personally check out Allworx and its product line, you can do so by stopping by booth # 820 at the expo.




Edited by Cassandra Tucker
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