It was quite the week for the SIP trunking space, filled with activity. Here’s a look at some of the top stories.
First up, Birns TeleCommunications launched a new Cloud Hosted PBX communications system aimed at small to medium-sized businesses. The system is able to run smaller phone systems without the need for any major hardware, eliminating the installation costs and upkeep requirements typical of traditional phone systems. It also boasts an auto-attendant feature that can direct all incoming calls as needed.
Next, Tata Communications introduced a new white label solution that allows carriers to offer their own branded mobile VoIP services. Specifically, the solution allows carriers to increase their average revenue per user by allowing them to easily create custom mobile VoIP apps. These apps can include voice, video and texting services, making them directly competitive with OTT apps like Skype and WhatsApp.
In other news, Verizon made moves this week to advance communications and cloud solutions in the Middle East, Africa and Asia Pacific regions. This strategy includes the expansion of the carrier’s Private IP capabilities into 10 additional countries in these regions. This MPLS service will help customers establish their business operations in high-growth these high-growth regions.
Meanwhile, in Canada, SaskTel has partnered with Mitel to bring MiVoice Office to business customers across Saskatchewan. Mitel MiVoice Office enables small businesses to integrate their voice system with their data network for greater flexibility and cost-effective growth. It also promises to improve customer service and boost productivity while reducing business costs.
Finally, business VoIP provider OnSIP named Easy On Hold (EOH) as an official partner. EOH provides customized content for callers who are placed on hold by way of streaming technology. This content can be music, ads, or any other kind of information. Due to this new partnership, it’s likely this on hold functionality will be available from OnSIP soon.
That’s all for this week, but you can still head over to the SIP Trunking Report for more news in the space.