Convergia, a Montreal, Canada-based provider of voice and data systems including VoIP and SIP trunking, announced it will offer free professional consultations to businesses planning to implement Avaya's IP Office Essential Edition and help them pick the ideal IP phone systems for their businesses.
Avaya's IP Office Essential Edition is designed to deliver communications tools small businesses need to operate efficiently. It comes with features such as caller ID, one number access, dial-by-name, automated attendants, conferencing, voicemail, and more.
Features such as one number access and dial by name/extension simplify the communications in small businesses. One number access provides customers with their office phone number and allows them to have all calls ring simultaneously on their mobile phones. Dial by name/extension allows callers to easily reach the person they want to connect with by simply typing the name or extension on the phone keypad.
With Voicemail, staff stays connected regardless of where they are. They can retrieve the messages from any telephone or via e-mail.
Avaya's IP Office Essential Edition can program up to 40 automated attendants (maximum 6 simultaneous calls) to handle almost any customer situation. They can customize caller greetings so key clients receive a personal message and are routed directly to the most appropriate person or team.
Founded in 1998, Convergia offers a wide range of Internet phone service plans for residential, business and wholesale customers. The company offers a wide range of voice and data services, including local analog and digital phone lines, long distance, cellular services, hosted PBX, dedicated PRI and T1 voice circuits, ADSL, high speed static IP Internet, MPLS networks, domestic and international toll free, audio and Web conferencing, VoIP, SIP trunking , computer softphone, global travel calling cards, and prepaid services.
"Convergia has professional experts available to offer free, professional advice to businesses and help them save money while ensuring they have the most efficient communications systems for their needs," said Alejandro Bitar, president of Convergia.