From the SIP Trunking Experts

February 12, 2014

VoIP Logic Offers Users of its PaaS Solution New Unique Administrative Capabilities

By Paula Bernier Executive Editor, TMC

New features in the latest software release from platform-as-a-service provider VoIP Logic gives service providers more ease of provisioning, among other benefits, the company announced today.

This release of the Cortex OSS software, which is version 3.4.8, enables:

  • SOAP API for DID provisioning;
  • configurable external links for multi-portal access management from within Cortex;
  • emergency services provisioning with programmatic access to 911Enable and dash (;
  • enhancements to bulk provisioning;
  • international DID support; and
  • support for BroadWorks release 19.1.

More than 30 service providers employ the VoIP Logic platform to deliver hosted PBX, unified communications, and other communication services. One customer is Loud & Clear Telecommunications.

“Cortex is a really useful utility when working with VoIP Logic’s platform. For us, it made the transition of the PanasonicCloud Business Phone customer database possible”, said Scott Karmozyn, president of Loud & Clear Telecommunications. “On a day-to-day basis, DID provisioning and single user multi-enterprise login is what we use the most. The configurable external links in the new release is a basic feature that makes the system considerably more user friendly.”

The majority of service providers that VoIP Logic enables with its PaaS solution use Cortex, so as the ongoing development project breaks new ground, the software allows them unique administrative capabilities, said Micah Singer, CEO of VoIP Logic.

“Our goal for Cortex is to address unique obstacles – like bulk on-boarding, DID provisioning, integrated 911 provisioning and multi-vendor management from a single sign-on – for our service provider partners,” added Singer. “Cortex allows us to augment a best-of-breed platform with inventive intellectual property.”

As will be discussed in the upcoming April issue of INTERNET TELEPHONY magazine, telecommunications PaaS enables service providers to deliver new offerings while still playing an active role in creating customer solutions they believe will be most compelling in the marketplace.

“We offer flexibility to service providers to make all of the important technical decisions that let them define their services and control their costs without taking on the burden of a lot of operational and capital overhead,” said Singer. “This, in turn, allows them to step up from being white-label providers and offer their unique integrated offerings.”

Edited by Ryan Sartor
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