Voxox Takes On Virtual PBX with Cloud Phone

By Rory Lidstone
TMCnet Contributing Writer

Voxox hit the scene a few years back with a powerful unified communications system and platform built around rich communications services that has since been described as “Skype on steroids.” Lately, though, the company has started to branch out with more communications offerings, like Voxox SIP trunking, which was deemed compliant with select Avaya (News - Alert) solutions last month. With its latest offering, Voxox is taking its first steps into the virtual PBX space.

Dubbed Cloud Phone, this virtual PBX (News - Alert) service is meant specifically to address the needs of small business users looking for telephony features beyond the scope of consumer cloud telephony apps. Larger businesses should look into Voxox’s IP-PBX and SIP trunking services instead.

"We know small business owners and entrepreneurs need cost-effective, easy-to-manage solutions so that they can get on with their core business," said Voxox CEO Bryan Hertz in a statement. "We wanted to provide entrepreneurs with a basic yet professional phone service that addresses their telephony needs. Cloud Phone (News - Alert) takes full advantage of our powerful unified communications service delivery platform, but its small-scale design and all-web interface makes it perfect for a small business on a budget."

In particular, Voxox says Cloud Phone is designed for small businesses with between one and 10 employees. Businesses of this size will be supported with features like a dedicated business telephone number, sophisticated call routing and voicemail to email delivery, and support for multiple users per account, manageable from a sleek, simple Web-based portal.

Meanwhile, Cloud Phone is split into three plans, allowing businesses to pay for exactly what they need and nothing more.

First up, there’s the Cloud Phone Basic or Starter Plan, which includes one local phone number, 500 minutes of calling — additional minutes cost 4.9 cents per — and up to two users for $20 per month. Next, Cloud Phone Plus bumps up to 1,000 minutes of calling and support for up to five users for $40 per month, while bringing the cost of additional minutes down to 3.9 cents. Finally, Cloud Phone Pro offers 5,000 minutes, support for up to 10 users, and an additional call rate of 2.9 cents per minute for $50 per month.

Edited by Cassandra Tucker