March 12, 2014
Online Ranking Picks Top 3 VoIP Providers of 2014
By
Shamila Janakiraman
TMCnet Contributor
The growth and prevalence of high-speed Internet connectivity has made communication less expensive and more scalable. Communication using the Internet is enabled by VoIP or voice over Internet protocol.
This digital phone service leverages a cloud-based system in place of a cable-based phone system so that callers can make and receive calls via the Internet - which is cheaper.
TheDigest.com conducted an in-depth analysis of various factors like customer satisfaction, customer care packages, price and scalability to zero in on the best three residential VoIP providers of 2014. Compiling all the results, TheDigest.com ranks ITP, Phone (News - Alert) Power, and VoIPo as top providers.
ITP is a residential VoIP provider that received recognition for the flexibility of its services. ITP serves both residential and business communication needs by offering suitable packages including a basic metered plan which charges two-and-a-half cents a minute for services with a low call volume.
Its scalable unlimited plans offer businesses a 25 percent discount up front. Also, ITP services always come with huge discounts on products like a phone adapter with the service plan and unlimited international calling packages which are customized for caller needs.
Phone Power serves single-line residential customers as well as corporate call centers. The company offers a long-term contract with low rates and affordable monthly packages. The plans give clients virtually unlimited calls including unlimited inbound calls and a high outbound call threshold of 5,000 minutes a month. Other features include free equipment, a second line, and 60 minutes of international calling.
Finally, VoIPo which serves residential VoIP providers was selected as a top provided and users boasted about its clarity in offering package plans that are simple and intuitive. Both residential and business VoIP services are almost similar. Small business and home phone lines cost $15 for a monthly contract or $8.25 a month for a yearly contract. Also both will be able to receive unlimited calls to the U.S. and Canada, a usage limit of 5,000 minutes and all with a similar feature set.
The site is also touting the benefits of VoIP services for providing businesses a Green alternative for their communications. VoIP systems can help businesses go green by making it possible to offer work from home abilities, VoIP video conferencing and using IP Faxing as a way to reduce carbon emissions and overhead expenses at the office.
Edited by Stefania Viscusi