As usual, it was a pretty hectic week of the SIP trunking space. Here’s a look at some of the highlights.
First up, TheDigest.com conducted an in-depth analysis of the VoIP providers, particularly in terms of various factors like customer satisfaction, customer care packages, price and scalability. Through this analysis, the site ranked its top three VoIP providers ITP, Phone Power and VoIPo. ITP was selected largely for the flexibility of its services, while Phone Power seems to stand out for providing low rates to residential customers as well as commercial call centers. Finally, VoIPo was declared a top provider for the clarity it offers in packaging plans.
Next, Voxbone integrated its services into 2600hz’s cloud-based voice, mobile and video communication applications. In particular, Voxbone’s services and real-time API provisioning will be used to supplement and enhance 2600hz’s own services. According to 2600hz CEO Darren Schreiber, the company can now achieve real-time provisioning and consistent high quality service on a global scale.
Meanwhile, Voxox entered into a distribution deal and strategic partnership with Lenovo this week. The agreement will allow Voxox to preload its icon with an embedded link on Lenovo’s consumer laptops, namely the U530, Y510 and Flex 15 models. Obviously, this should provide Voxox with a great deal of exposure, while offering Lenovo customers easy, immediate access to its global communications capabilities. The Voxox desktop app offers calling, call forwarding, call recording, global texting, electronic faxing and more.
Finally for the week, Infonetics Research released its analysis of the enterprise session border controller (SBC) market for 2013. The space managed significant gains during the year, with revenue jumping up 42 percent over 2012 to reach $255 million. Of this revenue, three-quarters came from North America, geographically, while SIP trunking continues to be a major driver for SBC growth.
That about wraps up this week, but you can find more news by clicking back to the SIP Trunking Report front page.