VoIP Innovations Announces Release of their End User Portal

By Deepika Mala
TMCnet Contributor

Recently, VoIP Innovations (News - Alert), an Inc. 5000 company that specializes in providing the largest DID and termination VoIP footprints in North America, officially released its End User Portal for the customers.

The End User Portal will help eliminate the need for end users to call their reseller and purchase a DID or add/remove a feature on an existing DID.

Company officials confirmed that this concept of End User Portal is quite new and isn’t available anywhere else in the industry.

VoIP Innovations has developed an industry leading BackOffice platform, Titanium III, which provides the reseller with a vast amount of transparency and automation. Stocked with countless features and functions, it helps save time and, ultimately, money.

The same principals behind the reseller BackOffice have been used for End User Portal, which has ultimately made it something exceptional.

The End User Portal is considered ideal for smaller resellers who may not have the resources to deal with constant end user requests. Prior to the release of this portal, the end user needed to make a call to the reseller in case they wanted to purchase a new DID or add a feature.

With the introduction of the End User Portal, the need to make that call has been eliminated completely as now the end user can login to the portal and do everything themselves.

Portal boasts of various settings that range from giving full access to end users, only allowing them to view the KPIs, and everything in between.

End user Key Performance Indicators, such as DIDs, Termination, E911, Origination and Porting, are also included in the portal.

 A few months ago, TMCnet reported that VoIP Innovations, due to the popular demand of its Toll-free DID services, has moved to upmarket and has expanded its services to the international level.

Edited by Cassandra Tucker