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May 20, 2014

ESI Launches Cloud PBX Solution


By Anil Sharma SIP Trunking Report Contributor



ESI, a designer and manufacturer of high-performance business telephone systems and cloud services, has launched its new ESI Cloud PBX solution.


Officials with ESI claimed that ESI Cloud PBX is most highly integrated cloud solution

“With ESI Cloud PBX, communication has never been easier,” said George Platt, chief executive officer, ESI, in a statement.

Platt said that the company designed its solution with one goal in mind: to create a simple, intuitive and affordable tool that integrates seamlessly within the customers’ daily business operations.

Company officials said that ESI Cloud PBX, which has been designed to offer a holistic solution for business communication blends the benefits of the ESI desk phone with its web-based application, and includes integrated features such as one-touch call recordings, personalized call routing, multi-device management, visual voicemail, audio conferencing and unlimited North American local and long-distance calling plans among others.

Platt said that many cloud providers are racing to add the newest features, while overlooking the intuitive desk phone features that users rely on to run their businesses efficiently.

“With ESI Cloud PBX, we’re bringing features that customers have come to expect from an on-premise solution now into the cloud – but without the complexity,” he added.

ESI Cloud PBX comes with lots of features including-Intelligent integration throughout the entire system, made possible by ESI’s manufactured handsets and software optimized for seamless interaction; Real-time syncing of the phone and web-based dashboard through ESI Intelitouch, allowing users to fully personalize their communication experience, and then access it across all devices and One-touch simple programming, making common functions – such as speed dial and special contacts or actions – easily available at the touch of a button, both in the cloud and on the desk phone.

ESI Cloud PBX is available immediately with a subscription pricing structure through ESI’s network of authorized resellers.

Earlier in March, ESI announced that it is celebrating its 10-year partnership with channel partner Telesys Communications in empowering the Dallas-based nonprofit organization, REACH, Inc., with a comprehensive business phone system.




Edited by Maurice Nagle