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July 11, 2014

VoIP Logic and gUnify Team on Expanding UC Offerings


By Anuradha Shukla SIP Trunking Report Contributor



VoIP Logic is positioning its partners to expand unified communication offerings by leveraging gUnify's Google Apps, Salesforce and Clio Connectors.


As per the agreement between both organizations, VoIP Logic's Platform-as-a-service allows its Service Provider Partners to use gUnify’s extensive communication integration application, which links Google Apps and Salesforce CRM integration with BroadWorks PBX software. This easily extends unified communication deeper into the business workflow.

"Working with VoIP Logic allows us to put our technology in the hands of dozens of additional Enterprise VoIP Service Providers immediately while expanding our support capabilities to include their first line technical assistance organization while still maintaining the relationship directly with the Service Providers themselves," said Crisantos Hajibrahim, CEO and founder of gUnify.

Alliance with gUnify's software increases the value of VoIP Logic's technology platform and helps to work directly with gUnify and VoIP Logic in a cost effective manner.

Service Providers working with VoIP Logic can order from the BroadSoft marketplace and provision licenses directly with gUnify.

VoIP Logic will provide first line support and assistance to these providers from its technical assistance personnel. Also, these providers don’t have to pay additional marked up costs for the technology, and directly receive 24/7 primary support and extended support from gUnify.

IP Telephony services provider IPitimi is an early adopter of both VoIP Logic's platform and gUnify's connector.

The company leveraged VoIP Logic's business model to select the technology and network components required to be successful in its IP Telephony services.

"gUnify makes amazing software that takes great web based technology – Google Apps and Salesforce CRM – which are in increasingly wide circulation and let's us tie them into a state-of-the-art cloud communication services for businesses that count on these tools for their success," said Greg Nielsen, CEO of IPitimi.

VoIP Logic was in news earlier this year for announcing the release of new software that gives service providers more ease of provisioning, among other benefits.




Edited by Adam Brandt