WebRTC Becoming a Critical Part of Communication Systems as Ingate Technologies Demonstrates

By Laura Stotler
TMCnet Contributing Editor

Just how entrenched WebRTC is becoming in today’s communication systems is apparent by the way Ingate Technologies is approaching the API. The company, a long-time player in the session border controller (SBC) and SIP trunking space, recently demonstrated their WebRTC solution at WebRTC Conference & Expo in Atlanta.

Ingate’s WebRTC E-SBC PBX (News - Alert) Companion sits between the LAN and WAN and integrates WebRTC capabilities into an established PBX or unified communications (UC) environment. According to Karl Stahl (News - Alert), CEO of Ingate, the OEM solution brings all the benefits and features of WebRTC into a broader environment so that PBX and UC solution vendors may integrate them into their own offerings.

“WebRTC is fine but it really bypasses the infrastructure you have and by itself it bypasses this unified communication or PBX or call center and just goes directly into your browsers,” said Stahl. By integrating it into the larger communications system, its true potential may be realized.

Ingate’s offering may be implemented as a simple click-to-call link on a website or may be scaled to support multi-party ad-hoc video conferencing. The Companion features a browser-based soft client in support of both local and remote enterprise UC users. Communication solution providers may white label the offering and integrate and market it with their own offerings however they choose.

Stahl is no stranger to the WebRTC space and was actually named a WebRTC Pioneer at the Expo. As a co-founder of Ingate, he has been involved with the API from its inception and is dedicated to the development and use of WebRTC as a communications technology, promoting both improved customer service and advanced levels of collaboration.

Ingate actually demonstrated their offering at WebRTC expo, setting up an ad hoc multi-party video conference directly on Stahl’s laptop browser using their SIP client. Using Ingate’s server in Sweden, he connected another browser Window as well as a third connection on his Nexus tablet. He also brought in the PSTN by calling a phone number in Sweden providing automated information about the time of day.

Edited by Maurice Nagle