From the SIP Trunking Experts

August 19, 2014

Comings & Goings Mitel Appoints Bob Agnes EVP and GM of APAC Operations

By Rahul Arora SIP Trunking Report Contributor

Mitel, a company that provides business communication solutions, recently announced the appointment of Bob Agnes as executive vice president & general manager of Mitel's Asia Pacific (APAC) operations. A 30-year-veteran, Agnes has held top positions for many reputed companies. In his role with Mitel, he will further expand business operations in the region and will be based in Hong Kong. 

"We continue to strengthen Mitel's regional leadership and capabilities worldwide as we build out our global footprint. Bob Agnes has deep experience in successfully growing businesses and is a strong addition to Mitel, heading up our growing business in Asia Pacific," said Rich McBee, CEO, Mitel.

Mitel is a major player in business communications that connects employees, partners and customers, anywhere, anytime and over any device. This past year, the company made a series of in-house innovations and acquisitions that have deepened its portfolio, expanded its global reach and accelerated its cloud communications solutions. With more than $1 billion in combined annual revenue and 60 million end-user customers worldwide, Mitel claims #1 market share in Western Europe.

In related news, Gartner recently positioned Mitel in the Leaders quadrant of the latest Magic Quadrant for Unified Communication. Over the past twelve months, Mitel has emerged as a global leader in business communications, with #1 market share in EMEA and Western Europe, as well as market share gains in the highly competitive North American market where it now has a #3 market share position.

The company has been successful because of its portfolio of cloud communications, along with its integrated business communications solutions. This encompasses contact center in addition to traditional unified communications. This is the second Gartner Magic Quadrant in recent months where Mitel has advanced. Mitel was positioned in the Challengers Quadrant, up from niche player in the Gartner Magic Quadrant for Contact Center Infrastructure.

Edited by Stefania Viscusi