From the SIP Trunking Experts

August 20, 2014

VirtualPBX's New Softphone Brings Full-featured VoIP Extension for Smartphones

By Daniel Brecht Contributing Writer

Today's business VoIP technology provides organizations with solutions for communicating with everyone in and out of the organization. Many businesses today rely on VoIP with its ability to provide inexpensive phone services over a dedicated high-speed broadband connection; this is a solution that provides companies with high quality voice services and features that a traditional phone service just cannot offer; it also allows cutting down communication costs.   

Many businesses have already made a switch in their communications strategies, adopting IP-based telephony solutions, such as virtual PBX and hosted business VoIP, at a rapid rate in the effort of eliminating high monthly bills for landline connections. SMBs often find out that the switch to Virtual PBX, for example, can bring simplicity (in the way people communicate) and cost savings (thanks to lower VoIP-rate phone and video calls via an open SIP protocol). A VoIP service that runs the system, which includes a combination of hardware servers and application software, offers a more efficient and cost-effective communications exchange system than PSTN telephony for growing a sustainable business and meet its specific needs as they change.

In particular, VoIP has been a viable option (in any business environment) to employ unified communications, whether voice, video or other messaging context between person-to-person on SIP softphones. A VoIP softphone with an office PBX system can allow users to make/receive computer-to-computer or computer-to-phone calls with just their PC using a VoIP service.  

VirtualPBX, a communications service provider in VoIP phones and plans that recently received recognition as a 2014 INTERNET TELEPHONY TMC Labs Innovation Award winner, announced on August 19 its new VoIP softphone, which allows users to turn their smartphones into full-featured VoIP softphones. All that is needed to turn a smart phone into a full-featured VoIP PBX softphone is to download the VirtualPBX Softphone app from Google Play or the Apple iTunes Store, and open the app to start making calls. The app must be registered to a VirtualPBX VoIP system to enable the service.

With VirtualPBX’s VoIP Anywhere technology and new softphone (that either turns a consumers’ Android or iOS device into a full-featured VoIP phone in a VirtualPBX phone system), users can make and receive calls over 3G, 4G, or Wi-Fi while on the go; this is ideal especially for those traveling internationally or working remotely.

Now, consumers with their smartphone get new and improved features, such as a seamless interface between mobile and desktop, enhanced noise reduction and power use, not to mention an updated look and feel to alter their VoIP experience, said Lon Baker, COO of VirtualPBX. He affirms the new softphone offers an improved user experience that is seamless across both platforms with Phone, Contacts, Favorites, and Call History tabs.

What’s more, the new softphone can serve as a complete business VoIP phone system with users able to take advantage of all VirtualPBX newly developed attributes with their smartphone (or computer). Users have access to centralized voicemail, call recording, direct extension dialing, business caller ID, along with mobile call interruption, and more.

Edited by Rory J. Thompson