September 12, 2014
ITEXPO Las Vegas: DID, SIP Trunking, and UC with Voxbone
By
Michelle Amodio
TMCnet Contributor
For the past 30 years, the top way to identify someone when communicating through a telephone line was, of course, through their telephone number. Nowadays we have Twitter (News - Alert) handles, Facebook avatars, Skype IDs and yes, even still, we have our phone numbers tied to various devices, be it mobile or a VoIP phone.
What cloud communications provider Voxbone (News - Alert) knows is that despite all of the many ways we can be identified through various forms of communication, the telephone number reigns supreme. In the B2B and B2C world, companies rely on Voxbone to source its numbers in an effort to remain relevant with unified communications (UC).
Services from Voxbone include direct inward dialing (DID). DID allows companies to allocate a personal number to each of its employees without the need of a separate phone line for each individual. A major advantage of DID is that it allows businesses to have fewer telephone lines than numbers. If a company has 100 employees but they do not all need phone access at the same time, they can easily get 20 phone lines but 100 DIDs. The PBX (News - Alert) takes care of the mapping.
DID is extremely cost-effective. When it comes to handling incoming calls, DID service is ideal, as callers can easily reach a large block of extensions over a significantly smaller number of DID lines.
Voxbone offers inbound communications, or DID, from more than 50 countries and more than 4,000 cities. Voxbone enables Internet communications services providers, global carriers and national operators to extend the reach of their voice services internationally, rapidly and with limited costs.
Hear what they had to say at this year’s ITEXPO (News - Alert) Las Vegas about DID, SIP trunking and unified communications:
Edited by Maurice Nagle