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Frost & Sullivan Honors Mitel with 2014 Product Line Strategy Leadership Award

SIP Trunking Featured Article

September 18, 2014


Frost & Sullivan Honors Mitel with 2014 Product Line Strategy Leadership Award


By Meenakshi Shankar
TMCnet Contributor

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The Frost & Sullivan (News - Alert) 2014 North America Award for Product Line Strategy Leadership was recently presented to Mitel, a provider of business communications solutions, for its proactive approach in addressing the communications needs with its Hosted IP Telephony and UCC Solutions Portfolio.


The adoption of hosted IP telephony and UCC solutions continues to accelerate globally and in the North American region, Mitel (News - Alert) plays a key role. Mitel has been offering creative experiences and new enhanced products and solutions that easily connect employees, partners and customers anywhere, anytime and over any device. The company offers a wide range of hosted communications platforms, endpoints and service capabilities to service providers and end-user organizations.

Mitel’s Multi-Instance unified communications platforms - MiVoice offers a complete range of communications platforms right from on-premise solutions to a single, cloud-ready software stream that supports a range of deployment models. MiVoice Office formerly termed as Mitel 5000 Communications Platform delivers a hybrid digital / IP communications platform that helps businesses to unify their voice system into their data network thereby allowing them to enjoy a cost-effective, efficient communications environment.

MiVoice Business formerly Mitel Communications Director presents a cloud-ready software stream that is designed especially for service providers looking to brand their own hosted IP UCC services and provide billing and management support. "With the value-enhancing MiVoice Business platform, service providers can deliver highly customized UCC solutions to businesses that require integration with premises-based platforms and databases," Elka Popova, program director at Frost & Sullivan said in a statement.

Mitel's other cloud communications product and services portfolio includes MiCollab and MiContact Center, as well as the MiCloud retail and wholesale services suite. All together under the Mitel Freedom Architecture offers a comprehensive set of PBX (News - Alert), UCC and contact center capabilities.

Frost & Sullivan’s new research report highlights numerous opportunities in the North American Hosted IPT and UCC Services Market. According to the company, the market growth will remain steady from 2013 to 2020, at compound annual growth rates of 27.4 percent in terms of installed users and 29.2 percent in terms of revenues.




Edited by Maurice Nagle

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