TransNexus (News - Alert), a developer of VoIP network management software, recently announced the launch of its NexOSS-FC tool that seeks to prevent telecom fraud without the use of call detail record analysis.

The announcement says the software can achieve this feat with the use of SIP Analytics that is able to scan calls as they occur. This makes it possible to detect fraud in real time. Compared to the traditional method of call record analysis, which can only take place after a call has been completed, NexOSS-FC has the potential to save telecoms from the possibility that fraudsters will use that window between call recording and analysis to their advantage. Jim Dalton (News - Alert), the founder of TransNexus, spoke about this detail with more depth.

“Telecom fraud is a rapidly growing problem. A single attack can cause over $100,000 in losses and every business with a phone system is a target,” Dalton said. “NexOSS-FC is a next generation fraud detection tool designed for today's Voice over IP networks. It is fast, easy to use and affordable. Most importantly, it can block calls automatically and works in any SIP network.”

What that means for enterprises is the potential to save thousands of dollars in damages. Although the window left open by call record analysis-based fraud detection may be small, it can still leave enough time for hackers to create significant damages to their chosen targets. Even so, NexOSS-FC may work alongside traditional call record analysis methods to give businesses the best of both worlds.

NexOSS-FC works by analyzing the IP address of each caller as well as the number from which they are calling. Gathering information from a blacklist of unwanted addresses and numbers, the system can immediately identify whether or not callers are genuine in their intent. The system is even sophisticated enough to allow call center agents to continue their calls without needing to halt interactions with customers. Therefore, anyone attempting to commit fraud will not initially know that the system has found him out, but the enterprise he is attacking will suffer no losses as a result of keeping him on the line.

The TransNexus announcement suggests that the NexOSS-FC system can reconfigure itself based on the calling patterns of every hour of business operation, so it is able to learn what sorts of calls businesses are experiencing and update itself and its blacklists accordingly. Enterprises, on the other hand, can set up a basic system within a matter of minutes that can protect their entire network. With default settings applicable to many call centers, managers can worry less about their vulnerability to fraud and concentrate more on interactions with genuine, well-intentioned consumers.

TransNexus is currently showing off its new wares at ITEXPO 2015 in Miami. An announcement from earlier this January said the company intends to display NexOSS-FC as well as SDReporter, its quality of service and traffic reporting tool which can also help identify fraud.