When it comes to session initiation protocol (SIP) trunking and private branch exchange (PBX) systems, there's seldom a shortage of new developments. New products and services constantly emerge, and even that which isn't so new can get a new version to spark things up. That's just what happened to Brekeke recently, as it announced new versions of some old favorites: the Brekeke SIP Server and the Brekeke PBX.
With the new releases come some new features and some exciting changes to the overall system. The Brekeke SIP Server's new version, for example, now comes with push notification support thanks in large part to demand for same from large numbers of mobile users. But for those concerned about the addition, Brekeke SIP Server will actually be able to hold the session open until the smartphone involved can receive calls. That's something that many SIP telephone systems can't do, and since applications take time to start up, something that will keep push notifications from being lost due an app or smartphone not running.
Meanwhile, the new features in Brekeke PBX—which is now reported Brekeke PBX 3.4—include one major new point that's gaining ground on several fronts: support for Web-based real time communications (WebRTC). WebRTC support will allow Brekeke PBX users access to instant communications via a Web browser across a wide array of platforms, a service that's become increasingly prized as businesses put it to work as both an internal collaboration system and as a way for customers to get in touch.
Brekeke CEO Shin Yamade, meanwhile, offered up some comment about the updated releases, saying “We like how WebRTC was created with a notion of openness, allowing communication between devices from a variety of manufactures with different platforms on a common protocol. From the very beginning of Brekeke, we have felt that it is important to create products that promote open communications, especially in an industry where brand-dependent services and products are so prominent. We couldn't be happier to announce this update because it truly represents our mission to provide our users with products and services that are straightforward, solid and reliable.”
These are developments that should find plenty of positive reaction from the larger community of users, and with good reason. After all, the growth of WebRTC throughout many sectors of business makes it a desirable property, so seeing interest on the rise therein isn't a surprise. The extra functionality in the SIP server system should likewise be welcome as it addresses an issue that might well have come up for several users. When there's a clear problem—even if it's not a problem for many—addressing it is a great way to improve overall user perception of a product or service, and should leave Brekeke in a good position, ultimately.
Only time will tell just how well the new versions of Brekeke's tools are received, but it's likely that these will be welcome additions to several firms' technological loadout.