Sangoma Technologies makes both communications hardware and software for all sizes of enterprises. This includes session border controllers (SBCs), gateways, call center software, and support for unified communications applications such as Microsoft Lync. Its latest announcement regards the expansion of its line of SBCs that is expected to bring additional functionality to telecoms and enterprises by linking IP and legacy phone infrastructures.
The latest Sangoma SBC reaches version 2.2. It uses an SIP-based platform that supports both IP and TDM which allows for the creation of new communications platforms for businesses or the migration of a firm's legacy platform to one molded in IP. Frederic Dickey, the vice president of product management, marketing, and services at Sangoma, spoke in his company's announcement about how the latest SBC can bring together modern and legacy telephone systems.
“Sangoma continues to work closely with its customers and that gives us an edge when it comes to understanding their unique needs and challenges,” Dickey said. “We brought those to our software and hardware engineering teams with the goal of developing a flexible and cost-effective solution to literally 'bridge' IP and legacy telephony environments.”
The new features begin with support for SIP from TDM PBX trunks and PSTN systems by way of E1 and T1 lines. This allows for old systems to make their way to new Sangoma-supported systems with ease. There is also the option for failover support by having legacy PSTN act as a last resort for any break in SIP coverage. Sangoma also reports greater security with SBC 2.2 alongside the addition of both local and remote support for its customers.
Sangoma has also updated its Web-based user interface which gives enterprise customers the ability to look into their systems' statistics from any location. Enhancement of the Rest API also gives those customers more control over their systems by allowing them to connect their SBC to any number of third-party hardware and software that may exist in their offices, call centers, or various departments.