From the SIP Trunking Experts

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June 22, 2015

Plivo Readies SIP Trunking Offering


By Paula Bernier
Executive Editor, TMC

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Plivo, which sells an API platform that abstracts carrier network resources, is working on an offering that delivers enterprise SIP trunking with a global footprint, co-founder Venky told TMCnet last week at Call Center Week. The service, which enables businesses to use an online self-service portal to pay for and provision their own SIP trunks, is now in private beta. The offering will be formally announced under a to-be-disclosed brand name next month.


Since being established as a company four years ago, Plivo has focused on the API space, abstracting carrier network resources such as ACDs, call recording, IVRs, servers, and other infrastructure so developers can use them to develop new things more affordability and to allow for faster go to market, Venky said.

He added that a lot of Web 2.0 and over-the-top players also use Plivo technology for authentication and customer acquisition. They work with Plivo to send their users a link to authenticate before accessing mobile, telecom, and Web 2.0 services.

But there’s another critical telecom resource, said Venky, and that’s SIP trunking. Now the company will be addressing that as well. And Plivo’s SIP trunking for voice list prices will be 30 percent less expensive than those of the competition, he said, and it will become even more price-competitive over time.

Image via Shutterstock

Venky said the traditional telecom carriers, with which it is complicated for businesses to enter into contracts, and API player Twilio (News - Alert), are Plivo’s closest competitors. He also said that Plivo’s SMS offering in the U.S. is 60 percent less expensive than that of Twilio.

“Plivo wants to clean up the telecom industry,” he added, “but not charge a premium for it.”

The company works with local carriers in more than 100 countries to connect to more than 1,600 carrier networks around the world to deliver its cloud-based services.




Edited by Dominick Sorrentino
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