From the SIP Trunking Experts

July 18, 2015

SIP Trunking Week in Review: OnSIP, Nectar, Jive Communications

By Steve Anderson Contributing SIP Trunking Report Writer

It's been another great week for session initiation protocol (SIP) trunking, fellow watchers of this great technology front, and we had plenty of news to tackle in the meantime. With all this news afoot, it's easy to miss the forest for the trees, so let's take advantage of this newly-minted weekend to enrich our downtime with a look at the biggest events of the week in SIP trunking!

First, we had a look at OnSIP, who brought out an array of new features for its users. Perhaps the biggest was for OnSIP Queue, known as Queue Video. Queue Video allows users to view video clips while on hold using a click-to-call service from a Web browser. Valuable as that is, it wasn't alone; OnSIP also introduced Call Monitor to allow supervisors to listen in on a call, Call Whisper to talk to the agent delivering the call, and Call Barge to speak to both parties.

Next we had a look at Nectar Services, who brought digital audio processor Bongiovi Acoustics on board to bolster the audio quality monitoring functions of the Nectar Unified Communications Management Platform. Nectar's platform allows for a large degree of control over UC and its functions, from use to monitoring, so having top-notch audio quality involved is particularly important. Bongiovi can help provide just that kind of audio quality, which should make the Nectar system much better for the modification.

The second installment of a blog series around the surge of video traffic came in next, and showed us that the rise of video is going to require some changes in the network itself. With almost a million minutes of video expected to cross the network every second by 2019, that's going to call for big changes. Companies like EdgeConneX, with its Edge Data Center system, are poised to offer some real help. But EdgeConneX won't be alone here, as developments like the AEConnect (America Europe Connect) transatlantic fiber optic cable system and plenty of others step in.

Then, a look at Jive Communications stepped in, and this is a company that's been on the rise in recent days. Two recent product releases marked the last few months, and most recently, Jive acquired FonAngle. FonAngle is a hosted VoIP provider from Vancouver, and with its acquisition, Jive likely sees a clear opportunity to expand into the Canadian market. Reports suggest layoffs will likely be light if seen at all, and Jive is bringing in a team of engineers to ensure that the transition to Jive from FonAngle is a smooth one.

Image by Shutterstock

Finally, 4PSA stepped in with the launch of VoIPNow Mobile 2.0, a platform that shows firsthand how powerful mobility can be when it's backed up by the right breed of secure platform. With new support for encrypted video calling, as well as high-definition audio, security feedback, and other functions, VoIPNow Mobile 2.0 offers a lot of power for users. Better yet, it's power that comes at a decent price, as the licensing model involved is described as "pay-as-you-grow," allowing businesses to only get the level of service that's needed.

That was the week that was in SIP trunking, and there was no shortage of developments to consider. Our global online community was right in the thick of it, showing us how the SIP trunking market was poised for change on a variety of fronts. So be sure to join us back here next week for all the latest news, and every weekend as well for our Week in Review coverage!

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