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August 24, 2015

Comings & Goings: Dialogic Taps Crank as CEO


By Paula Bernier
Executive Editor, TMC

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Dialogic (News - Alert) has a new CEO, and he’s one of the company’s own.


The company announced today that Bill Crank, who has been involved in running the company since the recent exit of Dialogic’s former president and CEO Kevin Cook (News - Alert), is the new top dog.

“Bill has earned the role based on his passion and understanding of the business, success as a sales leader, and his history in executive roles, including running companies, in the markets that Dialogic plays in today,” Stéphane Tremblay, chairman of Dialogic’s board of directors, and senior partner at Novacap, commented. “Getting to work with him first hand since we invested in Dialogic gave us the opportunity and comfort to have an internal candidate to become CEO who already knows this business, the company goals, the strategy, and the people. Bill’s appointment will ensure that Dialogic does not miss a step in executing according to the company’s strategic plan.”

Novacap in November bought Dialogic for $35.3 million. Cook was involved in that process, but later left the company. Dialogic then set out to fill the post, and ultimately found that Crank was the best candidate.

Crank joined Dialogic late in 2012. He has also served Dialogic as its senior vice president of worldwide field operations, where he led the company’s effort related to business development, channels, global strategy, sales, and services.

Before joining Dialogic, Crank was a sales and partner strategy executive at Ubiquity Software (News - Alert), which had an IPO and was acquired by Avaya during that time. Previously he was president of NCI, which was also acquired; president of Wireless Systems Consulting, which BCI bought; executive vice president of CI Wireless, which EMS Wireless snapped up; and vice president of sales and marketing for Ortel (News - Alert)-Wireless Systems Division, which Lucent bought. He started his carrier at Motorola.

Dialogic offers a large portfolio of telephony infrastructure and developer enabling products that range from softswitches, gateways, SBCs, telephony and fax boards, and media servers. These products are sold to service providers, enterprises, contact centers and developers.

The company also won a 2015 INTERNET TELEPHONY Product of the Year awards for its PowerMedia XMS media server and its I-GATE PRO 4000 media gateway, which supports IP-to-IP transcoding in SIP and H.323 and supports IP hairpins.




Edited by Stefania Viscusi
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