On-premises communication solutions are rapidly making their way to hosted services because of the flexibility and scalability they provide. With minimal investment, the smallest of organizations can obtain enterprise class communication services with a wide range of options. In order to differentiate themselves, service providers are adding innovative solutions businesses are demanding with the introduction of new IT products in the market place. Whether it is smartphones, tablets, video or wearables, companies want them as part of their communications platform.

Trapp Technology, provider of IT, Internet, voice and cloud hosting solutions, has announced the launch of DOTVOX, a Voice over IP (VoIP) communications solution.

This new solution is a cloud-hosted, enterprise-grade unified communications service for organizations of all sizes and industries in local and national markets. DOTVOX delivers on the current trend of eliminating on premises PBX (News - Alert) equipment. As a hosted platform, it dramatically lowers the capital and operational expenditure, resulting in a reduced total cost of ownership.

According to the company, DOTVOX was designed with a consultative approach to address the specific communications needs of each company. Based on this consultation, it offers a comprehensive portfolio of premium VoIP products and services to ensure those needs are met. By providing expertly provisioned plug-and-play ready phones, E-Rate certified solutions to educational institutions and 100 percent US-based support by experienced UCaaS and telecommunications specialists, customers will be guaranteed the service they procure will always be up and running.

“DOTVOX is unique because it offers organizations access to premium communication tools that increase overall user efficiency and productivity while backed by the services and 24/7/365 support from an experienced IT solutions company. No one else provides an end-to-end VoIP communication solution like that,” said David Trapp, CEO of Trapp Technology.

Some of the services DOTVOX offers include: hosted PBX, mobility, collaboration, call center, universal access and E-Rate solutions. The service can be deployed to five or 5,000 users with basic to feature-rich VoIP equipment along with three service levels to meet and support business VoIP objectives. It can scale to address companies of any size with multi-sites and complex communications needs and configurations.

In today’s market, offering enterprise grade solutions has become standard. Along with these features, service providers must bring a mobile, comprehensive, and customizable communications solution. With DOTVOX, Trapp Technology looks to offer a communications tool that can meet and exceed increasing market demands that leverages today’s technology for effective business gain.