SIP Trunking Featured Article

March 25, 2009

With VoIP, SIP Trunking, Sipera and Belltech to Secure Communications for BCI

By Anshu Shrivastava
SIP Trunking Report Contributor

Sipera Systems and Chile-based Belltech have announced the deployment of the Sipera real-time UC security appliances at Banco de Crédito e Inversiones

The three companies have worked together to secure the unified communications infrastructure to protect both BCI and its customers using BCI’s online banking services.
Sipera provides real-time unified communications security, and Belltech is an advanced communication solutions integrator.
“With Sipera and Belltech, our customers can rest assured that their communications with us are secure,” said Pablo Cousiño, head of the Innovation Group at BCI. 
Cousino said that by offering a wide variety of banking services online such as Internet calls redirected to company’s call center, protection for remote UC users – customers, providers, and employees – call center interactions and new Internet ways to interact with the bank, “we can better serve our customers.” 
He added that the also Sipera security solution for their Avaya network deployment enables company to replace E1 trunk lines with session initiation protocol lines from local carriers.
BCI’s online virtual “T Banc” includes online account setup, short message service account information retrieval, customer service calling using VoIP. In addition, it also comes with the ability to make most of the standard bank transactions online.
According to BCI officials, it now can conduct transactions over “inexpensive SIP trunks,” which also carry the bank’s VoIP traffic at a lower cost. BCI believes that all this expands its capability to provide wide and diverse new services. 
In addition to securing SIP trunks, Sipera IPCS appliance also simplifies the deployment and provides quality of service reporting. Officials said that this enables protection and monitoring of these critical applications for attacks, breaches and other anomalies.
“BCI has embraced unified communications to better serve customers, and reduce communications costs,” said John Firnett, vice president for sales South America at Sipera Systems, adding that BCI recognized the need to fully secure these applications by partnering with Belltech and deploying UC security solutions from Sipera.
“Businesses in many industries are adopting Unified Communications to create new ways to interact with clients, said Renán Pérez, sales manager at Belltech, a Sipera reseller covering South America.
He added that Sipera’s comprehensive UC security is “ideal” for businesses, both large and small, looking to simplify and secure UC deployments.

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.

Edited by Michael Dinan
Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner

Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Making A Broadband Purchase Decision
Businesses today have many options for broadband connectivity. Clarifying your particular business needs prior to selecting a broadband provider will ensure an optimal match of broadband service to your requirements.

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Case Studies

Business Telecom Expenses Reduced 50%
A small to medium sized company in the midwest was interested in migrating to IP Communications, but in today's economy, they were hesitant to upgrade their communication system due to their perception that the cost would outweigh the benefits.

Multi-State Company Cuts Telecom Costs 50%
A multi-site, multi-state company with extensive monthly long distance fees and toll-free charges did not have adequate broadband for Broadvox SIP Trunking requirements, nor did they have a SIP enabled telephone system.

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?ces all over the country, the company spent a great deal of money every month just on internal phone calls.

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

Broadvox VAR Testimonial VAR 1:
Part 1 of the VAR (Value Added Reseller) Partner Program Testimonials for Broadvox...

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

Partner Program Overview:
Over 4,000 VARs, Master Agents, Solution Providers, and Independent IT Professionals trust Broadvox. We offer customized services and solutions to fit seamlessly into any company's business model. And when you partner with Broadvox, every member of our team stands behind you and your customers 100%...

SIP Trunk UC Summit

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.