Smoothstone IP Communications reportedly announced that Damon Motor Coach, a Class A Motorhome manufacturer, has contracted Smoothstone and Network Solutions Inc. to jointly deliver a comprehensive converged and unified communications solution to replace their existing archaic communications network and equipment.

 

Damon Motor Coach officials claimed that they got a zillion volts shock when their company’s communications service provider – a company with a fairly well-respected national brand image – for the last decade and a half presented them with a brand new service contract with “out of the blue” mind boggling price hikes for all of their existing services.

 

“When we first saw the price hike from our traditional TDM circuit provider, we were

astonished,” said Linda Wood, administrative assistant for DMC. “We knew it was time for a change and we had to find a reasonable solution and quickly. NSI (News - Alert) and Smoothstone gave us a reliable, flexible solution that not only cost less in the long run, but delivered more functionality than what we ever had before. We couldn’t be happier.”

 

Smoothstone officials claimed the alarming price hikes forced DMC to seek assistance from one of their other technology partners, Network Solutions (News - Alert) Inc., which is a Cisco-certified advanced communications vendor. After a rapid review of the current setup, NSI affirmed that indeed it could replace DMC’s network hardware architecture, and also gave a valuable cost effective tip: go in for a SIP trunking-based managed, unified communications solution from Smoothstone, a trusted NSI partner for years.

 

Generally speaking, SIP trunking is a service offered by Internet telephony providers so that businesses can adopt VoIP using their Internet connection. That way, they can communicate with others who rely on the PSTN, since the enterprise IP PBX (News - Alert) is connected to the service provider’s PSTN gateways over the Internet.

 

“We’ve always thought of Smoothstone as an integral part of our growth strategy," said Larry Tadevich, president of NSI. “That’s why we immediately recommended the Smoothstone solution for Damon Motor Coach – they simply demonstrate a greater level of service and value to our clients, backed by flawless migration processes on the back end. With Smoothstone, we believe everyone wins.”

 

Collaborative efforts, such as this one between Smoothstone and NSI, are in keeping with one of the seven mantras of the time, which dictates that organizations must make serious efforts to reach out and work with each other. The seven guidelines for succeeding in current economic environment are collectively called the CES 7 and were pronounced and initiated at the Consumer Electronics Show 2009.

 

Official sources claim that NSI configured and installed Smoothstone’s SIP trunking solution within Cisco (News - Alert) equipment to provide a rugged managed multi-protocol label switching wide area network and voice service that delivered a full suite of enterprise class unified communication capabilities.

 

Smoothstone claimed the end result is that Damon now has a “lean, agile” communications system, which enhances its visibility and marketability, and improves internal productivity.

 

“We’ve partnered with NSI for years and they really get Smoothstone and what we can offer their clients,” said Chuck Piazza, senior vice president of channel development for Smoothstone. “Bottom line, we were pleased to work with NSI to create a reliable, flexible solution for Damon Motor Coach. And with the power of unified communications at their disposal, we hope they are happier and more productive than ever before.”