SIP Trunking Featured Article

September 02, 2009

SIPconnect Takes Center Stage at ITEXPO West 2009

By Michael Dinan
SIP Trunking Report Editor

ITEXPO West 2009, Los Angeles – The need for interoperability and industry standards has emerged as a major theme here at ITEXPO West 2009 – a trend that likely is driven, in large part, by the rapid development of technologies in areas such as 4G wireless evolution and smart grids.

No trade association in IP communications is working harder to develop standards for relevant technologies than the SIP Forum, a professional group that’s received wide praise for its development, oversight and advocacy of SIPconnect – an industry-wide, standards-based approach to direct IP peering between SIP-enabled IP PBXs and VoIP service provider networks.
Today, during Ingate Systems’ “SIP Trunking Workshop” at the ITEXPO, officials from the SIP Forum – its president and managing director, Marc Robins, and director, Richard Shockey – will run the so-called “SIP Forum SIPconnect Compliance Workshop.”
The event will describe the Forum’s work and lay out the value proposition of SIPconnect itself, including the most recent technical recommendation.
TMCnet has spoken to a handful of SIP specialists over the past few weeks about SIPconnect and the need for standards.
An official with a Canada-based communications solutions provider told TMCnet in an interview that one major challenge of multi-vendor SIP deployments or deployments with SIP trunking service providers is the need for interoperability testing.
“Because SIP standards are still evolving, and in many cases existing standards are vague or open to interpretation, one cannot guarantee successful deployments without first testing for SIP compatibility,” said Laith Zalzalah, director of carrier and hosted solutions at Mitel, whose international headquarters are in Kanata, Ont. “SIPConnect attempts to address this challenge by providing a common reference point for vendors to achieve compliance. While this is a valuable step forward, it doesn’t completely remove the need for vendor and service-provider specific interop testing.”
That may be – but it’s impossible to imagine that communications providers could keep customers happy if calls and features didn’t work properly.
That’s a point that Sean Rivers, director of product marketing at Cary, N.C.-based business communications, made to TMCnet in an interview recently.
“Before the SIPconnect initiative we were never sure if all phone system features would work are we require, now we are able to begin the interoperation testing from a much better position,” Rivers said. “This has been an incredible help to us.”
Today’s workshop will include a step-by-step review of the SIPconnect Compliant Program application process, and lessons learned from actual SIPconnect deployments.
Other sessions taking place during today’s workshop include “Legacy PBX/PSTN and SIP Trunking,” and “SIP Trunking and Security” – a topic that Ingate Systems President Steven Johnson recently discussed with TMCnet in an interview.
As SIP trunking has proliferated, with more and more companies using the technology for their audio communications, questions about security have arisen.
As Johnson noted during our interview, SIP is built on Web standards, so in a way it’s built to be secure, but one of the things that companies are concerned about is how to ensure that when they open up their data infrastructure – maybe an “intranet” – to handle telephony, how do they know that something detrimental won’t happen to the rest of the network.
It’s a valid concern, and one that Johnson certainly plans to address during his session at ITEXPO. One of the ways to address it is with Ingate’s own SIP-aware firewall, which essentially ensures that there’s nothing malicious coming into a network or VPN by doing an inspection upon signaling.
Other methods include hiding open media ports beyond the firewall, Johnson said, and dynamically managing ports for the parsing and DPI of SIP signaling.
“So those together form a secure and robust environment against attacks,” he said.

Learn more about Ingate during the company’s sessions at ITEXPO West — the biggest and most comprehensive IP communications event of the year. ITEXPO West will take place in Los Angeles, Sept. 1 to 3, 2009, featuring three valuable days of exhibits, conferences, and networking opportunities you can’t afford to miss. Drop in during Ingate’s sessions in room 502A of the Los Angeles Convention Center. Don’t wait. Register now!

Follow ITEXPO on Twitter:

Michael Dinan is a contributing editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Michael's articles, please visit his columnist page.

Edited by Michael Dinan
Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner

Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.

Featured Case Studies

Case Study - Haiti
With this solution our doctors were able to reach anywhere in the world quickly and easily, to get consults from colleagues, facilitate treatment, order supplies 'on the fly' and also help victims report back to families. The solution from Business Mobility Systems and Ingate worked immediately.

Case Study - Turkish Petroleum
"With one Ingate at the customer headquarters, all of their remote workers can enjoy the benefits of Turkish Petroleum's IP-PBX from anywhere in the world.

Case Study - GCM
"The Ingate solution overcomes the NAT traversal hurdle and makes it possible to connect customers to our VoIP service, without the need of costly leased lines or support intensive VPN tunnels.

Case Study - Kool Smiles
"Ingate's solutions provide the advanced level of security necessary for this medical environment and the tools to make the interface to the service provider hassle-free."

Case Study - NMSAS
"This solution really saved the day for us," said Paul Mercier, IT Administrator, NMSAS. "We needed to leverage SIP trunks to reduce costs, and they had to work with our existing Microsoft OCS investment."

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.