From the SIP Trunking Experts

October 26, 2009

Ingate Launches new E-SBC for SIP Trunking

By Amy Tierney SIP Trunking Report Web Editor

Ingate, a developer of firewall technology and products that support unified communications, today introduced its IX78 Enterprise Session Border Controller, or E-SBC from sister company Intertex Data AB.

The new security edge device helps service providers launch large-scale SIP trunk services. Ingate officials said that the device increases SIP service deployment by solving NAT and firewall traversal problems, as well as interoperability issues between service provider and SIP-enabled PBXs on the market. In addition, it lets service provider deploy SIP trunks over the Internet or through dedicated IP connections, company officials said.
“Service providers are seeing the value of SIP trunking, and are in need of a simple, elegant solution that allows them to deploy SIP trunks on a mass scale, and will accelerate these rollouts so that the carrier can maximize ROI quickly,” Steven Johnson, president, Ingate Systems, told TMCnet in an interview. “The IX78 E-SBC does all of this and more with a cost-effective product that’s ideal for these kind of large-scale deployments. It can SIP trunk many PBXs that otherwise cannot be used with the ITSP's service, and also enables the ITSP to connect modern IP-PBXs that reside on customers' unified communication combined VoIP and Data LAN, which usually poses great difficulty or is not possible with the ITSP's service.”
The IX78 offers better monitoring possibilities and less support, which, in turn, speeds up installation and deployment, Johnson said. Service providers can go to market sooner and with greater reliability by incorporate the IX78 E-SBC, or another of Ingate’s products, into its delivery architecture, he said.
The plug-and-play device features provisioning tools, management and support capabilities that users can adapt to the carrier’s service. It also provides users with an easy-to-deploy solution that requires minimal maintenance from the ITSP, Ingate said. The IX78 E-SBC can handle up to 50 concurrent calls over the SIP trunk based on licenses installed.
Ingate said the IX78 E-SBC offers provisioning, monitoring and management capabilities so service providers can control and support customer installation. This includes logging, resolving interoperability issues, system maintenance and reporting jitter, MOS value and other call quality statistics, officials said.
Johnson said the IX78 E-SBC is an important tool for Ingate and its strategy because it “addresses the growing market of service providers who are now just beginning to use SIP trunks.”
“For service providers, SIP trunks represent an opportunity to build their own businesses while offering an important service to their customers,” he said. “And the IX78 solves many issues that otherwise may impede the service provider’s progress in delivering SIP trunks to their customers.”
Ingate recently hosted a series of SIP Trunking seminars at TMC’s ITEXPO West, an annual event’s whose counterpart ITEXPO East will take place Jan. 20 to 22 in Miami.

Amy Tierney is a Web editor for TMCnet, covering unified communications, telepresence, IP communications industry trends and mobile technologies. To read more of Amy's articles, please visit her columnist page.

Edited by Amy Tierney